Salesforce Commerce Cloud
Delivering seamless experiences and getting returning customers with Salesforce Commerce Cloud
The ideal commerce platform for clockwork growth
What if we told you that it’s possible to provide that human touch in the online ecosystem? Yes, it is possible, and the key is to know your customers, remove the process complexities, and connect via meaningful customer journeys. How to do that? It’s simple, just let the Salesforce Commerce Cloud do what it does best. Learn how you can make the most out of it today!
6 Reasons to invest in Salesforce Commerce Cloud
For B2C businesses, the Commerce Cloud connects customer experiences together into a journey while utilizing powerful AI and automation. While in the B2B ecosystem, things are a bit different.
The Commerce Cloud adapts to the variety of the industries you cater to and helps streamline the sales & conversion funnel. But it’s about going beyond the regular checklist. And here’s where it gets better.
Transforming Experiences
Cover the entire spectrum of the commercial chain from production to distribution while providing a personalized experience.
Increased Business Value
It’s time to focus on recurring profits with automated renewal processes and increasing your subscribers at reduced costs.
Commerce Beyond the Store
Manage inventory stocking in retail stores, custom catalogs, and contract pricing for a modernized experience.
Mobile Commerce
Go where your audience is present with mobile-friendly UX, responsive design, and easy payment options.
Smart Merchandising
Make your brand customer-centric by delivering a personalized experience with AI-powered product recommendations and targeting more customer segments using custom merchandising rules.
Additional Revenue Channel
Savings is an indirect revenue channel that demands exploration. With one of the smartest and most intuitive commerce platforms, it’s time to increase your savings and start innovating.
Making data science work for you without data scientists
Salesforce Commerce Cloud is powered by artificial intelligence Einstein to deliver a consistent shopping experience across various devices. It studies the customer’s buying behaviors and adds that personal touch by recommending products and provides you with actionable insights on the customer’s buying patterns. In the longer run, Einstein makes sure that your conversion numbers are exponentially higher.
- Predictive sorting helps shoppers quickly find what they’re looking for.
- Optimized mobile experience.
- Type-ahead suggestions make sure that that customer doesn’t abandon the search.
Connecting with customers through Commerce Cloud
The key to connecting with your customers is having a deep understanding and knowledge of what they like and what they don’t. Having a 360-degree view of their previous interactions helps your sales teams effectively convert and engage. To establish a trustworthy connection, Commerce Cloud helps you study the buying journey and makes sure you’re there at every step doing everything you can to provide a seamless experience.
- Customers who are engaged rarely think of any other brand.
- A meticulously tailored experience for every customer.
- Customers whose queries and issues are effectively and efficiently addressed tend to become loyal customers.
Wondering how to increase online revenue?
Online sales processes in B2C, as well as B2B, can be unnecessarily complicated. The first course of action in such cases would be to remove the bottlenecks and offer simple self-service options. Customers appreciate such empowering treatments. Getting bogged down by deployment delays can cost you lucrative opportunities. Reduce your Go-To-Market time with the Commerce Cloud today!
- Empowering sales department by developing strategies based on customer behavior patterns.
- Increasing organic by optimizing the product pages for search engines.
- AI-powered analysis of shopping baskets for increased conversion.
Contact our Expert to know more
