BMC Helix CMDB 19.20x:
Fundamentals Administering

BMC Helix CMDB 19.20x

BMC Helix CMDB 19.20x:
Fundamentals Administering

CMDB Fundamentals Administering – Workshop programme

Delivery Method

  • Instructor led classroom/ Online training
  • Web-based trainings

Prerequisites

  • BMC Helix CMDB 19.20x: Fundamentals Administering – Part 1

Course Activities

  • Classroom Presentations
  • Hands-on Lab Exercises
  • Quizzes
  • Demonstrations
Course Overview

Course Overview

BMC Helix CMDB gives a complete, accurate, & up-to-date review of the people, technologies, & services that make up your business & IT environments. A rich, centralized exemplification of services helps you plan, deliver, perform, govern, & appoint priorities to business services.

The BMC Helix CMDB 19.20x: Fundamentals Administering – Part 2 course explains attendees about what makes a Configuration Management Database (CMDB) useful to the business, how to configure the CMDB, & how to perform routine administrative & maintenance tasks.

This five-day course is focused on learning how the CMDB is used by key IT Service Management functions, such as Asset, Incident, and Change Management. attendees will learn how to configure their environment to meet the requirements of CMDB consumers in the business. Additionally, this course covers the routine administration and maintenance of the CMDB.

You will be able to maximize the out-of-the-box functionality of BMC Helix CMDB after attending this course.

IMPORTANT:

Included in this course is the examination for BMC Certified Associate: Helix CMDB 19.20x Online Exam. Taking the exam and pursuing accreditation is optional, however, all attendees joined to the BMC Helix CMDB 19.20x: Fundamentals Administering – Part 2 courses are automatically enrolled in the exam. You will have single attempt to pass the exam. No retakes will be offered. Those who pass will receive the title of BMC Certified Associate: BMC Helix

Target Audience

Administrators

Configuration Managers

BMC CMDB Administrators

Learner Objectives

  • Describe key concepts of BMC CMDB
  • Discover BMC CMDB Dashboard and various search features
  • Use BMC CMDB UI to search, modify, and create CIs.
  • Explain how the CMDB supports key IT Service functions, such as Asset, Incident, and Change Management.
  • Explain the BMC CMDB Data Flow
  • Explore the Class Manager and its various features
  • Explain the difference in user permissions for BMC CMDB Data consumers
  • Describe various data importing methods in BMC CMDB
  • Describe Normalization and Product Catalog features of BMC CMDB
  • Describe various Reconciliation methods in BMC CMDB
  • Describe the federation and achieving concepts
  • Configuring Atrium CMDB Server Settings
  • Simulate the impact of changes with the BMC Impact Simulator

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