BMC Helix Platform Services

BMC Helix Platform Services

BMC Helix Platform Services

BMC Helix Business Workflow

  • HR data confidentiality
  • Integration with Phone Systems
  • License Consumption Reporting
  • Leverage BMC Helix Digital Workplace Catalog
  • Assignments and/or SLA definitions
  • Approval process
  • Automate the console to have Kanban Board using the BMC Helix Platform (Innovation Suite)

  • To easily understand the Business Workflows Services, we have categories for the Case as follows:

    • Low Complexity Service Request & Case
    • Medium Complexity Service Request & Case
    • High Complexity Service Request & Case

BMC Helix Platform (Innovation Suite) Services

Vyom Labs can develop an application on the BMC Helix Platform (Innovation Suite) in two ways: developing a codeless application and developing a code-based application.

  • We can develop codeless applications by using BMC Helix Innovation Studio. The development of codeless applications requires minimal programming knowledge or dependency on developers. We can create codeless applications that require less customization and are not complex. These applications consist of definitions and data only and do not include libraries.
  • Our Developers can develop code-based applications by using the BMC Helix Platform SDK, BMC Helix Innovation Studio, and Maven archetypes. With code-based applications, our developers have extended the BMC Helix Platform by creating custom components, custom REST APIs, connectors, and so on.
  • The following are sample applications developed by our developers on the Helix Platform. Typically these applications are developed in few weeks instead of months. Some of the typical applications that can be easily developed on Innovation Suite are Internal Job Posting, Alert Management, Internal Transport services, etc.

BMC Helix Platform is a cloud-based offering from BMC available through Amazon Web Services and BMC Cloud.

The key features that Vyom Labs developers have acquired the skills of BMC Helix Platform are:

  • modern architecture to build applications
  • intuitive drag-and-drop design tools
BMC Helix Platform

BMC Helix Platform (Innovation Suite) Services

A different view of your typical ITSM Console

Helix Platform Custom UI

Kanban Board View

Kanban boards visually depict work at various stages of a process using cards to represent work items and columns to represent each stage of the process. Simply drag and drop the cards to change the status of the ticket.

Kanban Board View

BMC Helix applications

A beautiful layout of all your BMC Helix applications in the single console – CARD view

ITSM-application-Card-View

New Employee Onboarding

New Employee Onboarding on Innovation Suite (Helix Platform)

New Employee Onboarding

Contact our Experts to know more about BMC Remedy ITSM Workshop