Product Description:
Helix Client Management automates endpoint management and helps organizations control costs, maintain compliance, and reduce risk. From device acquisition to disposal, Helix Client Management provides an accurate view of hardware installations, ensures device adherence to organizational and industry policies, and supports systems and software currency.
Business Challenge
As businesses continue to grow and merge, IT organizations continually face the increasingly difficult task of accurately managing their technology assets. Common challenges include:
-
Inventory and tracking of IT hardware and software endpoints
-
Ensuring software licenses are maximized
-
Maintaining current patches and reducing potential vulnerabilities
-
Supporting the service desk with troubleshooting issues and integrating to reduce escalations
BMC Solution
Helix Client Management delivers mobile, desktop, and laptop management, helping organizations control costs, avoid audit failure, and reduce the likelihood of data loss. From the time a device is acquired, Helix Client Management deploys the proper OS and software specific to the device and the user, ensures organizational and industry policy compliance, and keeps patches up-to-date until the device is retired.
Helix Client Management is easy to use with its integrated wizards and instant experts.
Product Details
Inventory
Automate inventory tracking to help guide investment decisions, reduce manual processes, and maintain compliance for physical and virtual devices.
Remote Control
Drive and control users’ devices to assist with service desk needs. Allows for troubleshooting to resolve the users’ requests, make changes, and resolve issues. Take advantage of remote control using only a web browser.
OS and Application Deployment
Centralize and automate system deployment or migration—with no configuration—for minimal disruption.
Mobile Device Management
Inventory and manage mobile devices through a unified console. Check compliance, push profiles and applications, and remotely lock/wipe devices.
Software License Management
Reduce audit failures by understanding software license usage. Get a normalized software catalog through integration with the Flexera Application Recognition Library.
Power Management
Lower energy bills and reduce the environmental footprint associated with PC energy consumption.
Patch Management
Assess, manage, deploy, and report on patches to ensure that systems are safe and secure.
Device Management
Centrally define and enforce your device usage policies, control upload and download activity, log peripheral device events for proactive response, and audit any unwanted activity.
Event Management
Extend monitoring and custom alerting capabilities to proactively track, manage, and automate remediation when key infrastructure events occur.
MyApps
Put pre-approved software and access requests in the hands of the end-user without going to any websites or submitting help desk forms.
Policy Compliance
Ensure devices adhere to regulatory, industry, and corporate polices, and provide reports to satisfy audit requests (SCAP 1.2 compliant certified by the National Institute of Standards and Technology).
Security
Supports FIPS 140-2 Encryption standard.
Device Security
View, control, monitor, and update all major antivirus and anti-spyware software from a single source.
Key Features
Key Benefits
Our Clients
