What is BMC Analytics?
The BMC Analytics for Business Service Management (BMC Analytics for BSM) application provides out-of-the-box interactive reporting and analysis that enables technical and non-technical users to quickly examine data for trends. It also provides details on how IT is supporting business services and goals. BMC Analytics for BSM puts crucial business intelligence at your fingertips to help you make more informed and accurate decisions. It runs on industry-leading SAP BusinessObjects technology and enables you to:
- Create best practice reports for data from BMC Remedy IT Service Management, BMC Atrium CMDB, BMC Cloud Lifecycle Management, and other BMC solutions
- Create ad hoc reports in seconds through interactive point-and-click analysis
- Easily share web-based reports with IT and business stakeholders
BMC Analytics for BSM uses the SAP BO Enterprise product, a third-party business-intelligence system, as the host for the universes and the reporting engine that administers and publishes the reports.
Fig: BMC Analytics architecture
BMC Analytics for Business Service Management (BMC Analytics for BSM) addresses the following business goals:
- Effective collaboration and reporting
- IT transparency (visibility of costs and business-value contributions)
- Improvements from tool and process standardization
- Flexible and agile services
- Fast tracking of your ITIL® initiatives
- Support for multi-tenancy and multilingual implementations
- Single, central, shared data model
Fig: BMC Analytics Architecture for ITSM
What are Innovative Reports?
Since BMC Analytics provides out-of-the-box interactive reports using SAP BO reporting engine, those reports are not sufficient for different industries, innovative reports solves that issue.
Vyom Labs have developed a set of innovative reports that are tailored as per client requirements which help customers to stabilize and then accelerate their business growth. These tailored reports ensure most up-to-date analytics reports producing performance enhancement.
Fig: Few Innovative Reports created by Vyom Labs
Why Innovative Report?
→ To customize critical and complicated CMDB, Incident, Work Order, and Change Request related reports in their existing environment and high level Dashboard design to monitor and control on tickets flow.
→ Analytical reports provide the process overview dashboard reports to CIO/CXO to take appropriate actions which will be helpful for Continuous service improvement (CSI)
→ Fully customizable, personalized, and role-based views for key performance indicators (KPIs) aligned with ITIL® best practices
→ Highly intuitive, graphical interface with right-time metrics aggregated across IT processes
→ Drill-down and trending capabilities across business services
→ Design the Incident, Problem, Change, SLM and Task process reports
Why choose Vyom Labs?
Vyom Labs is BMC Premier Solution Partner and sells BMC solutions in India and SAARC region.
Vyom Labs have created over 500 reports have been generated for customers all over the globe with ITIL® best practices.
Vyom Labs is an organization focused on exponential growth of customers by helping them align IT with business using different tools and solutions like BMC BSM and Vyom Labs solutions.
Vyom Labs provides a reporting solution integrated tightly with BMC solutions that support all your ITIL® service support needs.
Vyom Labs is working with various BI technologies since 2003. The uniqueness we bring to our engagement is through persistent focus on co-creation for all the stakeholders.
Our solution accelerators and add-on products ensure effective and efficient implementation, reduced risks and lowered TCO.
Vyom Labs is also ISO 20000 certified organization, this ensures IT Service Management.