IT landscapes are changing in the modern era. Are you ready to move your business away from Broadcom’s CA technology? Could a price increase for renewing your existing contracts with Broadcom/CA impact your bottom line and cause uncertainty in the future? Due to the inextricable link between contract renewal and all other solutions in the Broadcom/CA package, whether or not you utilize them, is feasible. With the Broadcom/CA Technologies deal, there has been a sharp spike in demand for an alternative as businesses search for more adaptable and affordable solutions.

BMC offers a comprehensive and efficient solution set, renowned for its speed, agility, efficiency, and value, that can facilitate frictionless migration and help accelerate the growth of your business. Their solution set covers a range of areas including mainframe management, automation, operation, multi-cloud, and IT service management (ITSM), and is backed by over 40 years of enterprise-level expertise. BMC is trusted by 84 percent of the Forbes 100 and has a global customer base of over 10,000. Consider switching to BMC for optimal results.

BMC Software Customer Satisfaction Survey
“Nearly 60% of customers surveyed identified the ability to improve business-critical application performance as an important requirement for making the switch from Broadcom to BMC.”

BMC and Compuware: Putting Power in Your Hands

The integration of BMC and Compuware results in a powerful DevOps toolchain that combines exceptional mainframe operations management with agile application development and delivery. This strategic partnership leverages the strengths of BMC’s Automated Mainframe Intelligence (AMI) and Compuware’s Topaz suite, ISPW technology, and classic product portfolios to help clients modernize their mainframe environments.BMC Compuware empowers the next generation of mainframe developers and operations teams by enabling automation and intelligent operations in conjunction with agile development and delivery. This innovative approach enables individuals to excel while working with mainframe programming languages, applications, data, infrastructure, and security.

BMC’s one-of-a-kind total-solution approach underlines our dedication to clients who believe there is no viable alternative to Broadcom/CA:
BMC’s substantial investment in core competencies, products, and intellectual capital through the acquisitions of Compuware and RSM Partners, as well as innovation and portfolio development. You benefit from a vendor-consolidation strategy led by BMC, which includes Dell, Modern Systems, Unicom Global, McKinney Systems, and many others. As a result, we have developed a forward-thinking alternative to Broadcom/CA that is intended to meet your current requirements while also enabling digital transformation, automation, and self-service, fostering the autonomous digital enterprise, driving product innovation, and optimizing value for all customers, large and small.

Flexibility and Expertise While Migrating with BMC

The process of migrating away from Broadcom/CA is easier than you imagine. We have listed the main challenges we think you’re concerned about and ways BMC can help mitigate them

Can BMC assist us in replacing all of our Broadcom/CA products?

BMC possesses extensive knowledge in helping clients migrate from Broadcom/CA, simplifying the process, and reducing disruption to their organizations. BMC takes charge of each project, offering a central point of contact to facilitate the transition. Their recent acquisitions broaden their capabilities and demonstrate their commitment to customers who aim to move away from the limitations imposed by Broadcom/CA.

Can we replace a single Broadcom/CA product, or must we replace them all?

When considering IT modernization, organizations have the autonomy to decide whether to replace one or all of their products. Nevertheless, replacing legacy CA solutions with industry-leading alternatives is likely essential. BMC is dedicated to supporting organizations in achieving their strategic goals, recognizing that there is more than just licensing and cost at stake. Unlike Broadcom/CA, BMC does not impose lock-in, and their vendor consolidation strategy is varied. They have considerable experience in creating hybrid solutions that are tailored to their client’s individual needs.

How can BMC assist in reducing the difficulty and danger of replacing Broadcom/CA products?

Organizations need to carefully evaluate the immediate and long-term benefits of replacing Broadcom/CA products. By gaining efficiency, productivity, and capabilities that drive digital transformation, they can create a strong business case that outweighs any perceived risks. BMC has extensive experience with Broadcom/CA migrations and has established best practices that minimize risk. They are capable of executing a “run and replace” strategy with zero downtime for any solution component, and they can stage deployment with minimal disruption.

How flexible can BMC be with financing to support us during Broadcom/CA migration?

BMC understands that every organization has a unique financial situation, and they are committed to providing customized solutions. With their flexible approach, they will work closely with clients to plan, prioritize, and stage deployment based on specific financial requirements. Whether organizations need to optimize their budget, prioritize investments, or manage cash flow, BMC is dedicated to finding solutions that meet their needs and help them achieve their strategic objectives.

Wrapping up

The current digital economy requires creative solutions for your entire ecosystem, ranging from mainframe to hybrid to cloud and beyond. With the liberty to choose, you have the power to determine which products and solutions are optimal for your business and technological surroundings. A global team of experts with over 750 years of combined experience supports, secures, and optimizes your mainframe.

Vyom Labs’ elite-level partnership with BMC guarantees a smooth integration process. With 750+ succesful projects and more than 350 consultants at your disposal, your business can extract maximum ROI from it’s tech investments. Our priority is the satisfaction of our customers, with an emphasis on IT Operations Management (ITOM) and IT Service Management (ITSM), an extensive selection of solution options, and our collective experience with intricate IT solutions.

---

About the Author:

Prashant Deshpande
Executive Vice President

Prashant heads global delivery of Vyom Labs consisting of various practice units such as BMC and ServiceRize. Prashant has illustrious career over thirty years in information technology and has served at senior executive levels with global companies such as: IBM, BMC, Veritas and Citibank.

Prashant has built, scaled and managed various IT, professional services & product development/support organizations.

His technical expertise is in IT infrastructure management, automation and managed services. He is passionate about business transformation using cognitive technologies such as AI and machine learning.

Blockchain technology is a distributed ledger technology that enables transparent and secure transactions between parties. From finance to healthcare, it has the potential to revolutionize a variety of industries. The enterprise must overcome a number of challenges before blockchain can truly take off.

All-inclusive blockchain technology solution suites can help with that. There are service companies that offer end-to-end solutions covering the full blockchain ecosystem, from smart contracts to digital identification. By utilising various platforms, businesses may hasten the adoption of blockchain technology and profit from all the technology has to offer.

What is an All-In-One Blockchain Technology Solutions Provider? 

Without a doubt, blockchain technology is transforming how we conduct business. It provides well-known advantages like lower costs, quicker market time, and better security. But what exactly is a provider of integrated blockchain technology solutions? Businesses may easily embrace blockchain thanks to these suppliers’ one-stop solutions that span the full blockchain ecosystem.

Today’s market offers a wide range of possibilities, making it crucial to choose the one that best meets your requirements. For instance, if you’re searching for a solution that provides safe data management, identity verification, and anti-counterfeiting solutions, look for a company that offers all-encompassing blockchain technology solutions. Always do your homework to come to the greatest conclusion for your company!

Blockchain Technology Adoption Challenges

The use of blockchain technology is a no-brainer for many businesses. The technology’s numerous advantages are obvious, and it has the ability to completely transform how firms run. Before it can be fully accepted, blockchain technology must first overcome a number of issues.

Scalability and security are a couple of these difficulties. These problems can be resolved with the aid of solutions created expressly for business use. Test the ideal solution in your context before implementing it fully once you’ve found it

What is the Use Case of Blockchain Technology Solutions?

Enterprises of all sizes and in all sectors should work with an all-inclusive blockchain technology solutions provider. Because of its adaptability and flexibility, it is perfect for enterprises at all phases of growth. Additionally, it guarantees security by incorporating a tamper-proof ledger system that guards against the compromise or theft of firm data.

Enterprises can work with such companies to streamline their operations and use blockchain to do so, doing away with the need for additional servers. The necessity for several data entry points is removed by these suppliers’ solutions for secure and open data sharing. In conclusion, organisations of all sizes can find solutions from providers of all-encompassing blockchain technology.

Business Processes Streamlined with Blockchain

Businesses can benefit from blockchain technology by streamlining processes and reducing costs. Some of the ways in which blockchain can be useful are listed below. These are the best use cases of the technology for a promising tech-oriented future.

Contracts

A blockchain ensures compliance and transparency by verifying and tracking contracts.

Transactions

By using a blockchain, transactions can be tracked easily and quickly without needing third-party verification.

Intellectual Property

The use of blockchain technology in industrial design, for instance, can make intellectual property management more secure.

Product Tracking

From the manufacturing stage to the end user, businesses can use blockchain technology to track products. A tamper-proof database can then be created to store the information.

Auditing

Blockchain technology can be used by businesses to verify and track the performance of their employees or consumers. This aids in the prevention of fraud and other dubious transactions.

Eliminating Intermediaries

By eliminating middlemen, blockchain can reduce costs and speed up the process.

Increased Security

Once it has been recorded, data on a blockchain cannot be modified or removed, making it irreversible. This avoids fraud and maintains the security and transparency of commercial transactions.

Wrapping Up

Solutions based on blockchain technology that might assist businesses in overcoming the difficulties presented by the technology are in increasing demand. With an all-in-one blockchain technology solutions suite, businesses can take advantage of blockchain technology without investing in individual components.

---

About the Author:

Prashant Deshpande
Executive Vice President

Prashant heads global delivery of Vyom Labs consisting of various practice units such as BMC and ServiceRize. Prashant has illustrious career over thirty years in information technology and has served at senior executive levels with global companies such as: IBM, BMC, Veritas and Citibank.

Prashant has built, scaled and managed various IT, professional services & product development/support organizations.

His technical expertise is in IT infrastructure management, automation and managed services. He is passionate about business transformation using cognitive technologies such as AI and machine learning.

Digital Transformation is certainly a journey and not a destination. In the post-pandemic era, we have seen many of us use virtual, augmented, and mixed-reality technology for work and play, laying the foundation for what is known as the human edge.

Technology that combines real-world information with digital information is known as augmented reality (AR). Users of virtual reality systems (VR) are immersed in synthetic virtual environments. The ability to create immersive metaverses enables personal digital avatars to interact and perform actions that are limited only by what the programmer can imagine. It’s only just begun to reveal the possibilities of these new digital realities, with use cases such as training, warehouse work, and data visualization already gaining traction.

A major advantage of augmented and virtual reality for businesses is that it improves every business process, including product, design, production, warehousing, admin & management, marketing, service, and retail. AR and VR applications will prosper and be driven by the upcoming revolutions in ultra-wideband 5G and multi-access edge computing (MEC), which might be significant facilitators of applications that require high performance and low latency.

Technologies enabling Digital Transformation

The global VR and AR market was valued at $27B in 2018. And by 2025, it is expected to reach $393B with a CAGR of 69.4% during 2019-2025. According to Bloomberg Intelligence, the market for Metaverse technology is anticipated to be worth $800 billion by 2025 and might potentially reach the $2.5 trillion level by 2030. In order to alter both AR/VR technology and the future, the sector has been receiving the external stimulation of attention it requires.

Let’s take a look at some of the technologies that are bringing order to this space’s chaos.

Augmented Reality & Virtual Reality (AR / VR)

The foundation of any metaverse endeavour is AR and VR. Three fundamental components—coupling the actual and virtual worlds, real-time interaction, and accurate 3D object visualization—underlie how augmented reality systems work.

Since AR apps can be downloaded and used on any camera-enabled device, they have a higher acceptance rate than VR apps. AR enriches objects with immersive components that increase information.

While VR is totally simulated and takes place in a digitally created world, the former is not. It is employed to provide sensory experiences that are on par with the user’s physical reality. Due to the additional hardware required, such as a head-mounted display or multimodal projection screen, VR systems are slightly more expensive than AR systems.

Artificial intelligence (AI)

The study of artificial intelligence as a field of study is now mature. Whether it is automated decision-making systems, self-driving cars, or recommendation algorithms, it has numerous uses in the commercial world.

AI can also be used by developers to give realistic effects to images through image categorization, facial recognition, and advanced computer imaging.

Internet of Things (IoT)

A real-time simulation requires real-time data, which is why billions of gadgets have been connected to the Internet of Things to gather real-time information. We can use this feed to make simulations come to life in the metaverse. Data integration and interaction can be seamless with IoT and AI, ML, and 5G.

Metaverse

According to Facebook, the Metaverse would combine the real world and virtual worlds, allowing for peer-to-peer, lifelike interaction in virtual workplaces. Collaborations would mimic actual situations where AR and VR components would be combined to let people experience conditions that are not constrained by the laws of physics (perhaps). On the metaverse, you might theoretically engage in any activity, including traveling, playing, working, and running.

Many futurists consider the current state of the web to be riddled with gaps and insurmountable chasms. According to them, the metaverse could serve as the unifying force that creates interoperable, multisensory, and economically feasible conditions.

VR, AR, and Metaverse: Redefining the World

Metaverse Technology is definitely the next big thing in the AR/VR world. In reality, the metaverse is not just a buzzword but a rapidly emerging virtual reality. Facebook’s long-term commitment to becoming the Mecca of metaverses captivates us all. However, the question is how many digital universes will be structured after emerging from a loud and big bang.

There are aspects of AR and VR that are intertwined in the Metaverse technology. The Metaverse app is expected to resemble the real world in terms of space and time. It is possible to interact visually, auditorily, and dynamically in the real world. Metaverse platforms are expected to deliver experiences similar to that of digital collaboration.

Wrapping up

AR, VR, and MR are making significant advancements in industries including healthcare, construction, business, and even entertainment.

The benefit of augmented reality, virtual reality, and the metaverse are arguably the greatest. The sooner you act, the better. When you simulate in advance, you have time to prepare. We have all strived for this in our businesses, haven’t we?

---

About the Author:

Prashant Deshpande
Executive Vice President

Prashant heads global delivery of Vyom Labs consisting of various practice units such as BMC and ServiceRize. Prashant has illustrious career over thirty years in information technology and has served at senior executive levels with global companies such as: IBM, BMC, Veritas and Citibank.

Prashant has built, scaled and managed various IT, professional services & product development/support organizations.

His technical expertise is in IT infrastructure management, automation and managed services. He is passionate about business transformation using cognitive technologies such as AI and machine learning.

“IT began in the back office of the business, it moved to the front office, and now it has deeply penetrated all aspects of the business,” says Louie Ehrlich, CIO of $204 billion oil company Chevron (CVX) and president of its information technology unit. “Everything is connected to everything. You have to be integrated.”

Of course, if you had a dime for every time a CIO talked about how there are no IT projects, there are only business projects, you’d be retired by now. The difference is “people really mean it now,” says Edward Hansen, a partner in the law firm Baker and McKenzie,

Dee Waddell is group information officer of marketing, sales and customer service with $2.3 billion Amtrak. Waddell meets with his business partners once a year to discuss expectations and develop business-focused service-level agreements (SLAs) for IT to meet. His IT group also publishes an annual report of its business results. Traditional technical metrics like network use and applications supported are still tracked, but Waddell doesn’t use them to elucidate IT’s business contribution. SLAs for the website include the percentage of time that bookings can be made successfully or that train statuses can be retrieved. “These are availability metrics,” says Waddell, “but much more relevant to our business customers.”

Codack of TD bank says. “Everyone spends a fair amount of time [working] to improve gross and margin. You have to defend [IT costs], but it’s more about your contribution versus your spend.”

Measuring IT value in business terms is the key. Read more about this in the article here

Let us understand the business value metric with the help of one business case example. The Below shown example is for illustration purpose only.

Business Case: Online retailer ‘allretail.com’:

Let us take a scenario of an online retail market. An online retail market is growing, and thus creating a challenge for the online retailers. Typically these online retailers rely on low-margin/high-volume business in order to meet the challenge of growing competition, for meeting their revenue and margin targets.

For example an online retailer, ‘allretail.com’ measures customer satisfaction using online survey method, collecting feedback about service quality. Online retailer has found that the more the number of feedbacks received from buyers there is an increase in their revenue. Online retailer’s research analyzed that the perceived quality of shopping experience was primarily determined by the buyer’s perception of transaction speed, and timely delivery of the purchased product. However there might be other qualitative factors which may also have significant impact on the rating of customer satisfaction.

The IT & Operations team uses an online application performance monitoring tool to measure transaction speed from a real buyer perspective. Working further on this, the business development team along with IT & Operations team come up the following questions for which they want seek answers.

• Does higher transaction speed translate to greater loyalty?
• How much revenue can be increased by improving the transaction speeds?

Using the basic business value construct, we can now illustrate the creation of this metric

Figure: Example of a basic business value metric

The decisions that can be made utilizing this metric include answers to questions such as:

• In addition to transaction performance, is it required to analyze other parameters that affect perceived quality? e.g. overall health depends on transaction speed, availability, accuracy etc
• Whether any further investments in improving transaction performance makes business sense?

To know more about the topic, watch out for the next posting on the topic.

Vineet S. Kunchur
IT Management Consulting

“Is your IT value aligned to Business value?”

Business of most of the organizations today is running on IT, i.e. IT is supporting their business in one way or the other, by providing the IT solutions and services required to run the business. It is easy to know the value of the IT products being used for the business, as the products carry a price tag, but it is difficult to find out the value of IT services used by the business to achieve its business objectives. Typically in case of services, value is created and consumed as the service is delivered to the customer. Some of the examples of services are –

1. Air Travel – The traveler pays for the air ticket and gets air travel service.
2. Hotel Stay – The guest pays for the room rent, and gets room service as per the package.
3. Bank ATM – The customer experiences the teller service, during the transaction.

In the above examples, it is evident that the respective organizations are utilizing IT to provide the required services to the customer. Customer is paying for the service package, which he is receiving from the respective service provider (Airline Company, Hotel, Bank etc.) and these organizations are realizing the service value from their revenue / profits.
Similarly, an organization which is utilizing the services of its IT department, to provide business services to its customers, needs to understand the business value of IT in order to realize the investments already done or which it would be doing in future on IT. However the language spoken by IT should be translated into the terms which the business understands, in order to know the business value of IT.

“A business value dashboard is a tool that helps you prove and communicate IT’s value to the business, in a language that the business understands.”

IT complexity is increasing, should reflect on Business Value Dashboard

As said above, the business objectives will consistently fall into one of the three classical economic categories, “growing revenue”, “minimizing cost” or “managing risk”, and each business unit may have one category as a priority. Based on the priority of respective business unit, the IT organization needs to align their products and services for meeting the business objectives. Thus increasing the complexity in IT, and subsequently increasing the complexity in monitoring and measuring the business value of IT.

Figure 2: Business Unit wise Dashboard Tailoring

We can notice that the Infrastructure & Operations are required to clearly define and communicate the business value they deliver, absence of which may lead to the danger of continued budget reductions. Most of the dashboards which are built or available today speak the IT language, and not being used by the Business Executives. Gartner has presented the concept of ‘Business Value Dashboard’ which is an opportunity for the Infrastructure & Operations team to better display the value of their services in the business language. This transformative change about how metrics are viewed is so critical that, by 2017, 40% of Infrastructure & Operations organizations will replace their Executive Dashboards with new Business Value Dashboards.

BVD Initiatives by Vyom Labs

Vyom Labs a complete ITSM solutions and services organization, providing IT management consulting services to global customers, has been pro-actively working on the BVD initiatives. Vyom Labs has built its own IP “MetricEdge” which effectively communicates “IT Dashboards” and “Business Value Dashboards” across the organization. These initiatives have been appreciated by Gartner and mention of Vyom Labs appears in the Gartner Report “G00258032” published on 4th March 2014, summarizing “I&O leaders need innovative ways to communicate the business value they deliver. The success of business value dashboards in showing infrastructure and operations’ impact on business performance will depend on clear documentation, iterative improvement and opportunistic approaches to tooling.”

For further details, watch out for the next posting on the topic.

Vineet K.
IT Management Consulting