In the ever-evolving landscape of modern business, staying ahead of the curve is not just a competitive advantage; it’s a necessity. As organizations grapple with an influx of data, intricate workflows, and the demand for heightened efficiency, the role of automation has become more pivotal than ever. One facet of automation that stands out as a game-changer is Workload Automation, a dynamic force reshaping the way businesses manage their processes and transactions.

In the following exploration, we delve into the profound impact of Workload Automation, examining its transformative influence on business operations. From streamlining complex workflows to orchestrating seamless transactions, this technological marvel has proven to be a catalyst for innovation and efficiency.

Understanding the Significance

To truly grasp the significance of Workload Automation, we must first navigate the complex terrain of contemporary business processes. Enterprises today are faced with the challenge of managing an array of tasks, data points, and interconnected systems. The conventional methods of handling this complexity are no longer sufficient, prompting the need for more intelligent and automated solutions.

Enter Workload Automation, a game-changer according to industry experts and analysts. According to Gartner’s recent findings, organizations that effectively implement Workload Automation experience a 40% reduction in operational errors and a remarkable 30% increase in overall operational efficiency.

The Power of Seamless Orchestration

Workload Automation is not merely about automating tasks; it’s about orchestrating a symphony of processes to create a harmonious workflow. By integrating advanced scheduling, monitoring, and execution capabilities, organizations can ensure that tasks are not only completed with precision but also in a timely fashion. This level of seamless orchestration minimizes downtime, maximizes productivity, and significantly improves the overall customer experience.

Gartner’s statistics further reinforce the power of seamless orchestration facilitated by Workload Automation. Their research indicates that organizations embracing this technology witness a 35% reduction in the time required to resolve IT incidents, showcasing its ability to enhance operational resilience and minimize disruptions.

Optimizing Resource Utilization

In the ever-evolving landscape of business, the strategic imperative of resource optimization has become a cornerstone for organizations striving to maintain a competitive edge. Workload Automation, as highlighted by Gartner’s research, emerges as a pivotal player in achieving this optimization, reshaping the way organizations manage and allocate their resources.

Workload Automation operates as a digital maestro, orchestrating the allocation of resources with precision and efficiency. Through advanced scheduling algorithms, it ensures that computing power, storage, and network resources are allocated where and when they are needed the most. This intelligent resource allocation minimizes wastage, prevents over-provisioning, and optimizes the utilization of existing infrastructure.

Beyond the tangible cost savings, the optimization achieved through Workload Automation has a profound impact on an organization’s ability to innovate and respond to market dynamics. In the contemporary business environment, where agility is synonymous with success, the capability to dynamically allocate resources in real-time is a strategic advantage.

For Instance

Consider a scenario where a retail organization experiences a surge in online sales during a holiday season. Workload Automation, with its intelligent resource allocation, ensures that additional computing resources are seamlessly provisioned to handle the increased demand on the e-commerce platform. This dynamic scalability not only prevents system bottlenecks and downtime but also enhances the overall customer experience by ensuring swift and uninterrupted transactions.

In essence, the optimization achieved through Workload Automation is a multifaceted advantage.

1. Intelligent Distribution: Workload Automation operates as a digital maestro, intelligently distributing and allocating resources based on predefined rules and conditions.
2. Precision and Efficiency: Through advanced scheduling algorithms, the tool ensures that computing power, storage, and network resources are allocated where and when they are needed most.
3. Minimizing Wastage: The intelligent resource allocation minimizes wastage, prevents over-provisioning, and optimizes the utilization of existing infrastructure.
4. Cost Savings Beyond Finances: The reduction in infrastructure costs is not just a financial benefit; it is indicative of the tool’s ability to optimize resource usage for operational efficiency.
5. Impact on Innovation: Beyond cost reduction, Workload Automation profoundly influences an organization’s ability to innovate by ensuring resources are allocated dynamically in response to changing demands.
6. Real-time Adaptability: Workload Automation enables businesses to dynamically allocate resources in real-time, providing the agility needed to adapt to changing market demands.
7. Scalability for Peak Demands: Consider a retail scenario during a holiday season where online sales surge. Workload Automation dynamically scales up computing resources to handle increased demand, preventing bottlenecks and downtime.
8. Strategic Flexibility: In a rapidly changing business environment, Workload Automation allows organizations to adjust resource allocation dynamically, positioning them to respond to evolving requirements and capitalize on emerging opportunities.

Wrapping Up

Technology is not just a tool; it is the cornerstone of a new era in business operations. The insights from industry leaders underscore the pivotal role played by Workload Automation in reshaping how organizations manage their processes and transactions. As we navigate the dynamic landscape of the digital age, Workload Automation becomes not just a means of achieving cost savings but a catalyst for innovation and strategic adaptability. The real-time adaptability and scalability afforded by Workload Automation empower organizations to respond swiftly to market dynamics and position themselves as leaders in their respective industries.

In essence, the strategic power of Workload Automation, amplified by Vyom Labs, goes beyond the realm of automation; it becomes a driving force for organizational resilience, responsiveness, and sustained innovation. As businesses continue to evolve, embracing this transformative technology is not just an option; it is a strategic imperative for those aiming not only to survive but to thrive in the digital landscape. Together, with Workload Automation at the helm and Vyom Labs as a guiding force, organizations can truly unleash the power to enhance their business processes and transactions, setting the stage for a future of unparalleled success.

About the Author:

Ashish Khot
BMC Global Practice Head

• 18+ years of Experience
• Enhancing End User Experience Through various IT Automation Initiatives
• Enriching experience of IT Service Desk Function
• Making IT Operations more robotic, loosening IT strength in daily activities
• Increasing IT’ s Alignment in Organizational Goals with stronger automation footprints

In the new age world of delivering services faster and ever the increasing need of reducing the MTTR to service the business needs of customer, there is a need of having seamless arrangement of integrated application workflows. This tedious work of arranging jobs can be easily managed by BMC Control-M which is the market leader product for orchestrating the business critical workflows in order to allow the application developers to focus on building applications as business workflows.

What is new in Control-M 19?

Today’s focus being more towards infrastructure independence, cloud platform and major business applications running on cloud, there is an intense need of scheduling platform to support, workflow automation over cloud infrastructure.

With the new version of Control-M 19, businesses have the advantage of new age out of the box integrations like Amazon AWS, Microsoft Azure, AWS Lambda, Step Functions and Batch, and Azure Logic Apps and Functions. Control-M 19 can be used to streamline complex business workflows across leading PaaS offerings on AWS and Azure. This new feature is capable of providing a simplistic and a focal platform to ease integrations for mission critical application workflows, which offer the best services in hybrid architecture. In addition, Control-M 19 provides file transfer over most of the market leading cloud storages like file transfers to & from AWS S3 buckets, AS2 protocols, and B2B information transfers.

The new Automation API capability in BMC Control M-19 allows developers to use Jobs-as-code approach thereby facilitating accelerated Dev-Ops functionalities of organizations by configuring workflows in JSON

How is the business benefiting from Control-M 19?

As the world, is striding towards Digitization and next-gen Automation with ever increasing challenge of faster business solutions and shorten the delivery time, Control-M 19 is the answer towards the need of the hour. BMC Control-M 19 enables IT Heads and Development leads to get better control from development to operations. Getting their new technology features on-boarded with quicker business needs, assisting rapid changes, quickly building modern workflows, controlling change management, automating and monitoring complex workflows from a single window view.

BMC Control-M 19 – the leading workload automation solution empowers you with:

• Increased service delivery with foretelling analytics which addresses the glitches in advance and prior to mission critical business impacts
• The workload automation cost gets reduced by up to 25% and saving of up to 50% of the business administration time
• 70% faster application implementation with the help of automated “create and change” process
• Simplify business operations, reduce TCO and effective control through self-service view

Business processes are constantly plagued by challenges in the current environment. But in order for enterprises to cope, there is a need for more workload automation (WLA) tools. In recent years, only a few advances were made that it’s becoming evident today that new ones should be introduced.

When you talk of a business process in the context of workload, you are referring to the volume of activities a business can handle at a given period. Most of them are event-driven processes involving reportorial requests, work schedules, password changes, and configuration updates among others.

Usually, the processes are performed by humans which can be a handicap if the workload is overwhelming. Let’s use the process of email transmission as an example to stress this point.

If a help desk portal or a user sends an email to a point person or admin who is busy with something, the response time could take several minutes and even extend to a few hours. The time frame could even drag on in case the request is passed on to another personnel or different department that would respond to the initial query.

What is glaring in the example is that humans and e-mail servers are imperfect. Therefore there is a risk the email message might not be acted upon because it got lost in the process.

The only way to avoid or solve this kind of problem in the workplace is the adoption of self-service automation. You can eliminate human errors, clear the logjams, and pave the way for efficient workflows. Admins could set up a self-service portal and dictate the frequency of requests and nature of permissions accessible to user roles depending on hierarchy (i.e. managerial or general staff, accounting, and other departments).

In effect, self-service automation allows the end user to initiate a project instead of the administrator. Once the chances of bottlenecks are greatly diminished, you save time while freeing up the admin to do more strategic tasks.

Self-service automation improves productivity

A major northeastern utility company has been using the BMC Workload Automation’s self-service product for more than 20 years. The admins there are deeply familiar with WLA. One workload automation admin at the company, who requested anonymity, expressed elation by Control-M’s most recent update.

Self-service automation offers enormous benefits. First, it saves time as admins can write a single script for a process and easily monitor them. The WLA tool can also trigger dependent processes and systems to run whenever tasks are successfully completed.

The IT department doesn’t have to build a business process for an end user to own and manage. According to Naegle a Gartner Analyst, the end user can initiate tasks through an automated process. End users need not wait for IT to prioritize requests. More so, the admins can go about doing other work and not be disturbed to run a batch process or provide a report for the user.

For this utility company, the end users are the operations admins in different workgroups. With self-service automation in place, everybody continues to focus on their particular tasks without interruption. Operations pros gain access to server status reports without having to seek the help of server admins. A case in point is the read-only views into databases. Admins will no longer retrieve information to order.
What you have is operations automation more than business automation. But in essence, when you are automating a business service, you’re providing a service for the business that is necessary.

The market is becoming highly competitive. BMC’s automated self-service portal is available in the form of a web-based companion application.

End users prefer self-service automation because requests are acted upon quickly and do not disrupt IT work. The importance of BMC’s application may vary depending on customers and their specific needs.

The apprehension of giving end users who might not be tech-savvy more control is understandable. However, that anxiety can be quashed. BMC Control M enables admins to narrow the scope of jobs as well as operations. An end user can do the activation especially if the users are external vendors, organizations or processes.

A concern is in the event something goes wrong or a process is delayed that might prompt a dependent process. The question now is which of them will consequently break? You can use the BMC self-service to hold onto that job to prevent errors and resolving the issue is less time-consuming.

Everything is predefined, including the grant of access to users, to what data and the specific actions that be taken by any given job role or department. The admins are therefore spared from security nightmares.

The built-in procedure to handle any kind of process failure is a key benefit of the BMC Control-M Workload Automation solution. Any dumb script is powerless to do that. In short, if Job A succeeds, then the automation tool will trigger Job B. Inversely if Job A fails, the tool instantly triggers an alert to Information Management or a ticketing tool for timely examination.