Webinar: Reinventing User Experience with AI-Powered Service Desk

Watch this webinar and learn how to:

• Reinvent user experience with one click submit request.
• Leverage Artificial Intelligence for ticket classification and intelligent routing.
• Automate ticket fulfillment in BMC Remedy.
• Leverage chatbot to solve queries, tickets, and requests.

Researchers estimate that by 2018, 75 percent organizations will include cognitive, AI, or machine learning functionality in at least one application, by 2019, 75 percent of workers will be interacting with intelligent digital assistants and by 2020, $60B in cost savings through productivity improvements annually.

This webinar on “Reinventing User Experience with AI-Powered Service Desk” will address these points on how new technologies such as Machine Learning, Chatbots and auto fulfillment engine in the back can be leveraged.