Webinar: BMC Helix Remedyforce with BMC Discovery and Client Management
You’ll get an insider’s view into the latest trends in emerging technologies, on ITSM:
Remedyforce IT Service Management & Help Desk delivers a modern, consumer experience that empowers IT to be a centre of business innovation. Remedyforce can be used with Service Cloud to resolve customer issues.
Join us in this webinar, to learn:
- Learn how you can Resolve 90% of IT issues on the first call, show key business metrics in real time.
- Understand the intricacies and dependencies of your data center with BMC Discovery for Multi-Cloud.
- Know how you can realize value of your investment in 45 days or less with BMC Enablement.
- Know how to speed response time and improves productivity by incorporating IT Infrastructure Library (ITIL) best practices.
- How to automate non IT – processes using Remedyforce drag and drop ready bots
- How you can automate mundane and repetitive tasks to improve turnaround time and reduce costs
Who should attend?
- Head of IT Service Delivery
- ITSM platform owner
- Managed Service Providers
- Non-IT function owners who are leveraging ITSM platform for request management
- Remedyforce user organizations who want get more ROI out Remedyforce investment
- Remedyforce user organizations who want to automate Non-IT processes
- Remedyforce users who want to leverage AI in making their Remedyforce instance even more efficient