Webinar: Learn how to Scale up your IT support through BMC Helix RemedyForce and AutomationEdge ChatBot
Top learning from the webinar-
- Make Agents more productive even in Work from Home mode.
- Learn how Agents can resolve tickets easily with Remedyforce cloud based application via Omni-channel experience
- Reduce MTTR (Mean Time To Resolve) and increase FCR (First Call Resolution)
- Work Smarter not just Harder using Remedyforce Smart Suggestions
- Discover your Organization’s Assets and CIs with Remedyforce Agentless Discovery (comes free)
- Use BMC Helix Remedyforce Client Management to monitor, manage, and troubleshoot all systems on your network, Remotely.
- Show Key Business Metrics in real time with Lightning fast and interactive Reports and Dashboards
- Achieve ROI in short span with BMC Enablement.
- Automate IT and non IT – processes using Remedyforce ready bots and AutomationEdge ChatBot
Webinar Presenters
Audrey Wong
Product Account Manager
BMC Software
Beena Dhage
RemedyForce Practice Head
Vyom Labs
Kit Hong Tan
Sales Territory
Manager
AutomationEdge